Plumbing is, without a doubt, a competitive industry. Thus plumber advertising becomes a vital thing to keep your plumbing company’s name in front of potential customers. We are here to help!
People average 3 hours and 43 minutes on their phones each day as they use social media, search the web, and stream videos. In addition, they watch television for almost the same amount of time.
Marketingplays a huge role in the growth of a plumbing company and to stay ahead you will need a unique strategy. What advertisements for plumbing companies should you pay attention to? Continue reading to find out where to start!
Table of Contents
12 Top Plumber Advertising Strategies
Here’s a breakdown on how these 12 tips will help you accomplish that:
1. Have a Professional and Credible Online Presence.
- Include your contact details, a list of the services you offer, and endorsements.
- Social media lets you target customers, “tag” your business and add credibility.
- Make sure your website is user-friendly, quick, and secure.
- Make sure your website is compatible with mobile devices.
A plumber needs an online presence in order to be relevant in today’s society. A website with all the bells and whistles is available without spending a fortune. A person who can set up a professional website is already on staff at many businesses.
What specific services you provide should be made clear on your website for potential customers. It should contain evidence that establishes your or your business’s credibility, such as endorsements or certifications. Additionally, it must include your contact information and the location of your service area.
On social media, you shouldn’t get on Twitter and get involved in political discussions. But having, for example, a Facebook page, will give customers another way to contact you, let people tag your company directly with a recommendation, and give you one more place to show that you are a credible source for plumbing needs.
Some customers will find you because they are currently in need of your services, while others might find you because they are aware of your brand.
Also, your website should be HTTPS—not HTTP. The first is a safety certification that prevents hackers and data breaches. If your website asks visitors to enter their personal information, you must make it secure.
Why does a website require quick uploads? Most visitors (40 percent) will leave and go to another site if yours doesn’t load in under three seconds.
Your website loads quickly, but what do users see? The majority of users have an instant opinion of a website. The website must be simple to use, have clear contact information, and most importantly, be visually appealing.
Last but not least, your website must be compatible with mobile devices. Sixty percent of the more than one million searches for plumbing-related keywords conducted each year were done on a mobile device. Additionally, most clients won’t advocate a company with a subpar mobile website.
2. Create a Plumbing Advertising Campaign That Targets a Local Service Area.
- Listed locations can make or break acquiring a client.
- Customers seek out businesses in their neighborhoods.
- When describing the area of a town that your business serves, advertisements should be very specific.
Geographic location is essential for attracting customers in the commercial and residential services industries, and plumbers in particular. If a homeowner or business needs a repair service, they are much more likely to call a plumber whose business is within a 3-mile radius rather than one who is located further away.
Familiarity plays a role in some of that. If the plumbing issue is urgent and needs to be resolved right away, that is another consideration. When seeking assistance, clients will factor in the required commute time.
The city where your company is based as well as the county, town, or neighborhoods that are close to your business should all be targeted as key words in your advertising campaign.
Targeting a local service area and creating ads with precise targeting areas go hand in hand.
You must be very specific and delve deep into the location keywords you use because all of your rivals are also vying for customers in the targeted area.
Realize that even if your targeting and keyword strategy is top notch, customers are likely to skip over your ad if they see a competitor’s ad with the location they’re looking for while yours does not readily show that.
It’s even possible that a customer looking for a plumber will ignore an advertisement that mentions details like price out of respect for the location of where they are located.
3. Be Active Regarding Online Review Sites.
- The vast majority of prospective customers read online reviews.
- It is possible to encourage customer reviews in both positive and negative ways.
- Look up regional review sites.
How vital are customer reviews for generating leads for the plumbing industry? Nearly 90% of consumers claim to look at review websites. That’s crucial because it means that the person reading reviews is a client prepared to pay for a service.
You should be aware that the majority of websites forbid companies from offering incentives for customer reviews. Avoid making it a habit to give customers discounts in exchange for reviews. Additionally, requesting a review can be awkward. However, you can be imaginative in your communication with clients. Inform them that reviews are crucial to your company. Additionally, feel free to advertise your presence on review websites in your own ads.
4. Network With Target Customers in Your Area.
- Search for new construction initiatives that might fit.
- To establish yourself, contact homeowner associations.
- Share ideas and business leads with your peers.
When trying to expand your business by looking for plumbing leads, knowing who your potential clients are and where to find them is half the battle.
Reach out to local architects and contractors to find new business and gain access to specific pipelines. Attending events that the facility managers frequently attend will help you get to know them.
Also, inquire about their past experiences working with plumbers, including what they liked and disliked about them. Even if facility managers aren’t in need of your services right now, you can still leave a positive impression so they will think of you later on when they do.
Is home maintenance or repairs the main focus of your business? In that case, try to connect with and meet with homeowners associations. Become a volunteer and attend their HOA meetings, perhaps offering free advice.
Don’t forget to network with other plumbers or marketing directors. A professional organization’s local chapter welcomes you. You never know; maintaining good relations with rivals might result in a referral if they have too much work on their plate.
5. Retain Your Existing Plumbing Service Customers.
- To personalize the experience, send a quick text or email as a follow-up.
- Provide a complimentary yearly checkup to keep customers.
- Send a direct mail reminder to keep in touch.
It’s common knowledge that it costs less to retain a customer than it does to acquire a new one. It’s easy enough to do a plumbing job, collect payment and take the attitude of “call us when you need us.” But that’s not the best course of action. It’s better if your clients remember you.
Request feedback from your clients after completing a plumbing installation, upkeep, or repair job. Send them a text message or plumbing email marketing communication. Ask them if they have any questions or if everything is going according to plan.
Offering a free annual checkup to loyal customers is another way to win them over for life. It’s an indication of goodwill. Furthermore, it enables you to check for maintenance tasks that the client might require but is not yet aware of.
Send cards or reminders to customers expressing your gratitude for their business during the holidays. Send out promotional items with your company’s logo, such as pens, key chains, bottle openers, etc., if you have the money.) as gifts.
6. Track and Quantify Your Plumbing Marketing Performance.
- Know which of your marketing tactics are effective.
- You gain control by correctly classifying leads.
- Always assume the effectiveness of your actions.
Whatever marketing strategy and advertising strategy you adopt, remember to track and quantify your success.
7. Devise and Invest in a Solid Plumbing Advertising Strategy.
- Any service-based business needs advertising to be successful.
- When you’re willing to spend money on advertising, the results are high.
- The most effective plumbing advertising campaigns are built on a sound plan.
You must place your plumbing business advertising so that potential customers can find you, regardless of whether you are a new plumbing company or an established one with plenty of referrals. It takes constant work to bring in new clients.
The worst thing a business owner can do is hold on to their money too closely and be reluctant to invest in an advertising campaign. To generate greater profits, advertising investment is necessary.
Naturally, that doesn’t mean you should invest money in an ineffective advertising campaign. For a successful marketing campaign, choosing the right keywords takes time. Once that is finished, it is time to let loose with the cash and make wise investments.
8. Use Different Phone Numbers for Different Programs to Track Leads.
- For campaigns, specific phone numbers enable tracking.
- Domain extensions, promotional codes, and special deals also work.
- This low-cost strategy yields results right away.
Dedicated call tracking phone numbers (ALWAYS use local numbers), internet domain extensions, coupon codes, special offers, and other methods are available for call and lead tracking. However, tracking should be used in all of your marketing activities.
You can quickly identify which of your advertising campaigns is generating quality leads by using call tracking numbers or codes, which are inexpensive. Use them.
9. Create Quality Content to Promote Your Plumbing Business.
- “Content” includes blogs, videos, e-books, guides and any user-friendly written material.
- Customer relationships are strengthened by good content.
- Improved business results from great content.
“Content” is a broad term that encompasses a lot of written or recorded material that supplements the process of online marketing. Blogs are a familiar concept to most people. Anything written about your business—not just the plumbing services you offer, but also the plumbers themselves and the commonplace tales they have to share—is helpful for the task.
Almost all companies are using content marketing in some form. Research shows that 82 percent of customers gain a more positive outlook on a company after reading that company’s custom content.
Almost three out of four businesses report that their lead quantity and quality increased after implementing a content marketing strategy, which is more significant to your bottom line.
10. Invest in Pay Per Click.
- Plumbers benefit from using paid search advertisements on Google and other websites.
- Google’s search engine uses an algorithm to decide how to rank advertisements.
- A partnership with ServiceTitan streamlines the process for booking ads through Local Services Ads on Google.
The top part of a search results page are the Pay Per Click (PPC) Google Local Services ads. These advertisements, which may be the first thing users see when conducting a search, are available for purchase if you meet the requirements of the Google Guarantee.
These are distinct from Google ads in that you choose the categories of work you do rather than the keywords that trigger your ads.
For how this functions, Google has an algorithm. The proximity of your business to a searcher, the number of reviews you have on Google My Business, how quickly you respond to customer inquiries, and even your business hours are some of the elements that will influence how well a plumbing company’s ad ranks.
11. Use Best Practices for Plumbing Ad Design.
- The most effective plumber job ads will be noticeable among the rest.
- Make your advertisement visually appealing to make it memorable.
- Per advertisement, only one message should be communicated.
To get a potential consumer to hire you for plumbing services, you have to design an ad—be it for direct mail, print or online—that catches the customer’s attention, and your copy has to hold that attention.
Images and pictures are the main tools for drawing a viewer’s attention to an advertisement. For people to understand ideas and information quickly, visual storytelling is best. If you overuse illustrations, the narrative will become unclear. The best advertisements have one powerful, simple image.
Use the same strategy when creating an advertisement with a main image and when writing the copy that goes with it. Some owners of plumbing companies believe that listing all of their services in advertisements has more advantages. No, confusion deters attention rather than drawing it in.
12. Come Up With a Great Plumbing Logo Idea for Your Business.
- Understand your brand and highlight it in the logo.
- Pick your fonts and colors wisely.
- To avoid confusing the message, keep your logo simple.
A plumbing company’s logo can make or break a business. The best logos are capable of establishing a rapport with customers. Potential customers may become discouraged to give you a chance if your logo is poorly designed.
Many different logos exist. Make sure you are aware of the history of your company’s current logo and how it relates to the services you provide. Your company’s current logo may have a rich history. Make sure your company culture and the personality of your plumbing brand are compatible.
Understanding the culture and your services will help you determine the best design for your logo. Recognize that logo colors convey subconscious messages. For instance, the color red conveys an aggressive and vivacious brand. Blue conjures up ideas of intelligence. People are drawn to colors that are vibrant. Every color used in a logo has a scientific basis.
How to Find the Right Messaging and Offers for Your Plumbing Advertisements
Even if you only have one marketing team member, creating an advertising campaign for your plumbing company doesn’t have to be a guessing game. You can lay a strong foundation by adopting the best practices shown in the aforementioned examples. You can take additional steps to develop ROI-positive advertising campaigns more quickly, though.
For instance, Conversation Intelligence finds the keywords your customers use most in their calls, helping you build the messaging of your pay-per-click (PPC) and direct-mail marketing campaigns. From there, use call tracking to find out which advertisements, both online and off, generate the most phone calls. In this way, you can see how each campaign affects sales.
Bottom Line: Add Plumbing Ads to Your Marketing Strategy
Plumbing adsare only one part of your marketing strategy. However, they have the potential to increase brand recognition and boost sales if done well.
To round out your marketing efforts, you’ll want to improve your ranking on search results with SEO for plumbers and find other ways to generate more plumbing leads.
Read More:
FAQs
Is Being a Plumber a Stressful Job?
Plumbing technicians may experience stress. You have to deal with frightening situations like gas leaks, pipes burst in below-freezing temperatures, and water pouring through ceilings.
What is the Best Platform to Advertise a Plumbing Business?
More than 2 trillion searches are conducted on Google platforms per year. Because people trust Google for authenticity and because of its immense influence in digital marketing, it may be the best channel for promoting your plumbing company.
What Are Some Good Plumbing Slogans?
These catchphrases, which are particular to the plumbing sector, contain a few words that conjure images of plumbers.
- 24/7 plumbing, we show up.
- We repair it if water flows through it!
- We won’t empty your bank account.
- Our good name has gotten out there!
- We’ll check if there’s a leak.